Overview

If you are trying to port your phone number to a new provider and the process is being rejected due to Security Services associated with the line, this article is for you. This issue typically arises when the current provider needs to remove these services to enable the porting process. 

Solution

To resolve this issue, follow the steps below:

1. Contact your Alarm Company and request them to call RedCare at 0800800628.
2. Ask them to select Option 3 to initiate the removal process of the security services associated with your line.
3. Once the security services are removed, you can proceed with the number porting process with your new provider.

Summary

In conclusion, the issue of phone number porting rejection due to associated Security Services can be resolved by having your Alarm Company contact RedCare to request the removal of the security services. Once these services are removed, the number porting process can proceed smoothly.

FAQ

1. What should I do if the porting process is rejected again even after the removal of security services?
   If the porting process is rejected again, contact your new provider and inform them about the removal of security services. If the issue persists, contact your current provider for further assistance.
2. Can I remove the security services myself?
   No, the removal of security services needs to be done by your Alarm Company by contacting RedCare.
3. What is RedCare?
   RedCare is a company that provides security services for phone lines. They can remove these services upon request from your Alarm Company.