Overview If your Nucleus account is a reseller account, you have the ability to create and manage child accounts via the Nucleus portal. This article describes the process of setting up a new account ...
Overview You can grant access to the Nucleus portal by creating a user and configuring the services they have access to within the portal. This article describes the steps to accomplish this. Prerequ...
Overview You may find that some users are no longer able to log into the Nucleus portal. The password reset on the login page fails also. This article gives instructions to allow a user to be able t...
Overview As a reseller, you would like to delete legacy accounts under the Account Management section of the Nucleus portal, but you are unable to do it. Solution The deletion of these accounts must b...
Overview Sometimes a user requires a right to delete call recordings that are located in the Nucleus/BCH portal. Solution This security feature can only be implemented by customer Admins, Support ...