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Articles

  • Updating External Contact in Directory

    Overview When an external contact's information is updated, the corresponding entry in the Phone Directory should also be updated. This article describes the steps to accomplish this in WHC's Business...

  • Adding External Contact to Directory

    Overview You can add external telephone numbers to the Phone Directory by creating entries to the Group Contacts. This article provides the steps to create a new contact in the Group Contacts list in ...

  • Including Group Contacts in Phone Directory

    Overview If you want to include external contacts in the Phone Directory, you need to include Group Contacts in the directory, and then add the contact to the Group Contacts list. This article describ...

  • Importing External Contacts in Bulk

    Overview If you want to add multiple external contacts to the Phone Directory, you can bulk import them using a CSV file. This article describes the process to accomplish this in WHC's Business Portal...