Overview Administrators and users can easily configure the Call Forwarding feature in order for incoming calls to a specific user to be diverted to a different number. This article describes the step...
Overview Your queue can be configured to forward or transfer calls to a different phone number whenever the queue is full. This article provides the steps to accomplish this in Broadcloud's admin port...
Overview Calls from scammers or other nuisance callers can be blocked by users via the My Phone Next Portal. This article describes the steps to accomplish this. Note: Calls can only be blocked on the...
Overview This is article provides information about how to access the call recordings of all inbound and outbound calls of Broadcloud platform users. Information Call recordings of all inbound and ou...
Overview If you wish to stop redirecting calls to a different number, you should disable the call forwarding feature for your user. This article describes the steps to accomplish this in the My Phone ...
Overview The Remote Office feature allows users to use a personal phone as their business phone, by redirecting incoming calls to the personal number. If you wish to stop redirecting calls to your per...
Overview You want to configure your hosted PBX system to forward calls to a different number when the user that is being called is not able to answer. Information The Call Forwarding feature in your ...